Frequently Asked Questions
Everything you need to know about our premium lifestyle collection.
How is my order packaged?
We prioritize your privacy. All orders are shipped in plain, unmarked boxes or mailers with no mention of the store name or contents on the outside label.
What is your return policy?
Due to the intimate nature of our products, we cannot accept returns once the hygiene seal has been broken or the item has been worn. Please consult our sizing guide before purchasing.
How do I choose the right size?
Each product page includes a detailed measurement chart. We recommend using a soft measuring tape to ensure a comfortable and secure fit for all wearable accessories.
What materials are used in your products?
We use high-quality, body-safe materials including medical-grade silicone, hypoallergenic stainless steel, and premium chrome plating to ensure durability and comfort.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location and usually range from 10-21 business days.
What will show up on my billing statement?
To maintain your discretion, charges will appear under a neutral parent company name rather than the store name. This name will be provided in your order confirmation email.